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1. What will happen if I do not pay?

Unpaid violations are subject to additional consequences, including vehicle registration non-renewal or suspension, as well as collections including credit reporting.

2. Where do I go if I want to pay in person?

You may pay a citation in person at the following address: 4040 Blackburn Lane. Suite 200, Burtonsville, MD, Monday through Friday, 8:00 AM to 5:00 PM.

3. What methods of payment are acceptable at that location?

Unless your tag number has been flagged by the City of Hyattsville, you can pay by:

• Cash
• Money order
• Check

If your registration has been flagged, only certified funds are accepted. (No personal checks will be accepted on flagged vehicles.)

4. If driving, how do I find the payment office?

The address is 4040 Blackburn Lane, Suite 200, Burtonsville, MD.

From South
• I 95 North Baltimore
• Merge onto US-29 N/29th Infantry Division Memorial Highway
• Turn right onto Blackburn Rd
• Turn left onto Blackburn Lane

From North
• I-95 South/Washington
• Merge onto MD-198 W via EXIT 33B toward Burtonsville
• Turn Left onto ramp
• Merge onto Columbia Pike/US-29 S/29th Infantry Division Memorial Highway.
• Make a U-TURN at Greencastle Rd onto Columbia Pike/US-29 N/29th Infantry Division Memorial Highway.
• Turn right onto Blackburn Rd
• Turn left onto Blackburn Lane

5. What is the procedure for mailing my citation payment?

If you wish to pay a citation by mail, your check or money order must be made payable to:

CITY OF HYATTSVILLE

Please write the citation number and vehicle tag number on your check or money order.

Mail your remittance stub along with your check to City of Hyattsville Safe Speed Program P.O. Box 1877 Hyattsville, MD 21203.

6. Are there any other options for payment?

Yes. You may pay by phone by calling 1-855-325-8976. You may also pay via the internet at http://www.public.cite-web.com. Only credit cards may be used with these payment options. Visa/MasterCard Only

7. My check was returned. Do I owe any additional fees? Can I use another check for repayment?

The City of Hyattsville will process returned checks and update citation paid amount and send notification to citizen in Citeweb. A $25 returned check fee will be applied.

8. How much time do I have to pay this citation?

When a citizen receives a citation, he/she must respond within (30) calendar days (including weekend) of the date on the citation.

If the citation is not paid in full within (60) days of issuance, the Motor Vehicle Administration (MVA) will be notified to flag the vehicle license plate.

If the citation is not paid in full within (90) days of issuance, the City of Hyattsville Maryland will begin collections efforts.

**Payment processing time should be included within the 30-day period. The day after the issuance (mail) date on the citation counts as day one.

9. Are partial payments accepted?

Partial payments are not accepted.

10. I paid my citation, but I am still receiving notices.

Occasionally, the payment and notice cross in the mail or the payment is applied after a second notice has been generated and/or mailed.

• Citizens should allow for 3 to 5 days for processing to be completed for payments sent by mail. If the date mailed was within 3 to 5 days, advise the citizen to check back in a couple of days to see if received.

Reasons Why Check or Money Order may be delayed in posting:

• The citation and or tag number was not written on the check or money order.
• The remittance stub or copy of the citation was not sent along with their payment.
• Checks are not accepted for citations that have been flagged or sent to collections.

If you believe you have paid a citation please call the customer service desk with proof of payment at 1-855-325-8976. Proof of payment includes:

• Paid by check - Front and back copy of the canceled check.
• Paid by money order - Copy of the payee’s portion of the money order and or record of money order “trace”.
• Paid by credit card telephone or Internet: - The citizen must provide their personal confirmation number given by our system.
• Paid by cash at the previously mentioned location - The citizen must provide a copy of the cash register receipt.

Once proof of payment is received, the payment will be researched. Proof of payment along with an explanation of the problem, should be mailed to: City of Hyattsville Safe Speed Program, P.O. Box 1877 Hyattsville, MD 21203.

11. I believe I overpaid. What do I have to do to receive my refund?

The citizen must fill out the Refund Certification Form and return it to:

City of Hyattsville Safe Speed Program
PO Box 1877
Hyattsville, MD 21203-1877