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Automated Speed Enforcement - Disputes and Court-Related Questions

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1. I just received a citation today and believe it was issued in error. What do I do?

You may contest a citation by requesting a court date. The back of the citation has a portion that must be completed if a court date is requested. This must be filled out and returned to City of Hyattsville Safe Speed, P.O. Box 1877 Hyattsville, MD 21203. Court requests must be received within 30 days of the mail date of the citation.

The scheduled court date information will be mailed back to the citizen.

2. If I decide to pay my fine am I still eligible for a court date?

No. Payments are considered admission of liability, and it is deemed that the citizen has waived his/her right to a hearing.

3. I cannot attend court on the date given to me. How can I reschedule?

One additional court date can be scheduled if the request is received before the originally scheduled court date. Send your request in writing to: City of Hyattsville Safe Speed, P.O. Box 1877, Hyattsville, MD 21203, or call 1-855-325-8976.

4. How do I cancel a court date?

A court date can be cancelled via a telephone call or written request prior to the scheduled court date. Send your request in writing to: City of Hyattsville Safe Speed, P.O. Box 1877, Hyattsville, MD 21203, or call 1-855-325-8976.

5. Can I request the operator of the camera to be present at court?

Yes – send your request in writing to: City of Hyattsville Safe Speed, P.O. Box 1877, Hyattsville, MD 21203.

Request must be received (20) days prior to your scheduled court date.

6. Can I be represented by an attorney?

Yes – that is your right.

7. I live out of state. Can I write in to the courts for a decision?

Maryland state law does not provide for written administrative appeal. The authority to adjudicate appeals of school zone speed citations is reserved to the District Court of Maryland. There is no dispensation provided in the law for out-of-state residents.

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Automated Speed Enforcement - Flagged Vehicles

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1. How do I have the flag removed?

If there was no flagging error, you must:

• Pay the total amount due on all citations and pay the MVA administrative flag fee.
• Obtain a VR119 flag release form (“Traffic Control/Parking Fine Receipt”) from the Walk in payment center at 4040 Blackburn Lane, Burtonsville, MD 20866
• Provide to MVA a copy of the VR119 form, which informs them to release the registration flag

The citizen may have to pay an additional $30.00 re-instatement fee to MVA upon receipt of their new registration.

There is a weekly process whereby any citations that are paid to the City of Hyattsville that are currently on hold with MVA will be automatically submitted for a VR-119 electronically. The VR-119 form process described above is only in the case where the flag release is needed the same day as payment is made.

2. I was flagged in error. Will I still have to pay the flag fee and re-instatement fee?

If the citation or flag fee was a result of program error, the citizen does not have to pay the Flag fee or re-instatement fee.

3. I have sufficient proof and/or documentation to prove the citation was issued in error. Can I just mail the proof in?

Reasons that the citation was issued in error include the following:

• Stolen tags or vehicle (police report required)
• Vehicle mismatch with registration identification
• On government business

Yes, all documentation supporting the claim should be mailed or faxed to allow for review. Once the documentation is received, it is reviewed for all pertinent information.

On Government Business - City of Hyattsville personnel will have to review documentation from agency verifying that they were on government business and make a determination.

4. Stolen Tags or Vehicle: My vehicle or tags were stolen before the citation was issued.

The citizen must submit a copy of the police report or documentation from MVA listing date of cancellation of stolen items.

5. Vehicle mismatch with registration identification: The vehicle described on the citation does not match the registration I have for the corresponding tag number.

The citizen must send a copy of his/her registration and/or other supporting documentation with a copy of the citation to the City of Hyattsville Safe Speed P.O. Box 1877, MD 21203.

If there are no matches to the described vehicle on the citation in the MVA files, the citation will be dismissed. If there is a match, the citizen will be notified of the match and responsibility of payment.

6. I loaned my car to someone else. Why am I responsible for the citation?

Liability for citations ultimately rests with the registered owner.

The registered owner has the right to identify the person who was in care, custody or control of the vehicle at the time of the speeding violation. The registered owner must provide:

• A sworn written statement sent certified mail / Return Receipt Requested
• The citation number
• Any other corroborating evidence, which may include the name, address, and driver’s license number of the person driving the vehicle at the time of the violation.

Request must be sent to City of Hyattsville Speed Program, P.O. Box 1877 Hyattsville, MD 21203.

NOTE: If the identified driver does not satisfy the ticket, the registered owner is still ultimately responsible. The registered owner will be subject to further action to include vehicle registration flagging and collections.

7. I was driving a rental vehicle at the time of the violation. Why am I receiving this notice?

These citations should be automatically rejected during the review process due to the state law’s exemption of rental vehicles from automated speed citations. Some rental companies may not be recognizable by reviewers.

If it is determined that a rental company vehicle received a citation then that citation should be forwarded to the Hyattsville PD to approve the void of the citation.

Request must be sent to City of Hyattsville Speed Program, P.O. Box 1877 Hyattsville, MD 21203.

8. I was driving a leased vehicle at the time of the violation. Why am I receiving this notice?

All leased vehicles are cited during the review process as it is not possible to determine the length of the lease from the MVA name & address search run for this program. If your lease is 6 months or longer, you are responsible for the citation. If proof is provided that the lease agreement is for a term shorter than 6 months then the citation will be forwarded to the Hyattsville Police Department to approve the void of the citation.

Request must be sent to City of Hyattsville Speed Program, P.O. Box 1877 Hyattsville, MD 21203.

9. Why was I issued this citation?

The citation was issued because your vehicle was captured exceeding the posted speed limit by 12 miles or more in a school zone.

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Automated Speed Enforcement - General Questions

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1. The registered owner of this vehicle is deceased. What can I do about the outstanding citations that were issued to their vehicle?

Citations assigned to the vehicle of a now deceased registered owner may be dismissed upon receipt of the following documentation:

1. For violations issued prior to the date of death:
A copy of the death certificate of the registered owner

2. For violations issued after the date of death:
A copy of plate cancellation receipt from MVA.

The individual will be notified as to the status of the citations in question.

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Automated Speed Enforcement - Law-Related Questions

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1. When did the law become effective?

The State law authorizing automated speed enforcement systems in school zones became effective October 1, 2009.

2. What is the fine?

Maryland legislation has set the civil penalty at $40.

3. Where do revenues from the fines go?

For specific financial questions, contact the Hyattsville Police Department at (301) 985-5060.

4. Will points be assessed against my license for a citation from the City of Hyattsville Safe Speed program?

No. Points will not be assessed against your driver’s license.

5. School was not taking place in the school zone when I got my citation. Can you void my citation?

No. Citations may be issued regardless of whether children are present in the school zone. School zone speed limits are established in the interest of your safety and as well as the children. Whether or not school is taking place, it is imperative for you to obey the school zone speed limit in order to safely navigate through school zone conditions.

6. I think a speed camera took a photo of my vehicle. How long will it take to get the citation in the mail?

For vehicles registered in Maryland, citations will be mailed no later than 14 days after the violation occurs. For vehicles registered in another state, citations will be mailed no later than 30 days after the violation occurs.

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Automated Speed Enforcement - Payment

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1. What will happen if I do not pay?

Unpaid violations are subject to additional consequences, including vehicle registration non-renewal or suspension, as well as collections including credit reporting.

2. Where do I go if I want to pay in person?

You may pay a citation in person at the following address: 4040 Blackburn Lane. Suite 200, Burtonsville, MD, Monday through Friday, 8:00 AM to 5:00 PM.

3. What methods of payment are acceptable at that location?

Unless your tag number has been flagged by the City of Hyattsville, you can pay by:

• Cash
• Money order
• Check

If your registration has been flagged, only certified funds are accepted. (No personal checks will be accepted on flagged vehicles.)

4. If driving, how do I find the payment office?

The address is 4040 Blackburn Lane, Suite 200, Burtonsville, MD.

From South
• I 95 North Baltimore
• Merge onto US-29 N/29th Infantry Division Memorial Highway
• Turn right onto Blackburn Rd
• Turn left onto Blackburn Lane

From North
• I-95 South/Washington
• Merge onto MD-198 W via EXIT 33B toward Burtonsville
• Turn Left onto ramp
• Merge onto Columbia Pike/US-29 S/29th Infantry Division Memorial Highway.
• Make a U-TURN at Greencastle Rd onto Columbia Pike/US-29 N/29th Infantry Division Memorial Highway.
• Turn right onto Blackburn Rd
• Turn left onto Blackburn Lane

5. What is the procedure for mailing my citation payment?

If you wish to pay a citation by mail, your check or money order must be made payable to:

CITY OF HYATTSVILLE

Please write the citation number and vehicle tag number on your check or money order.

Mail your remittance stub along with your check to City of Hyattsville Safe Speed Program P.O. Box 1877 Hyattsville, MD 21203.

6. Are there any other options for payment?

Yes. You may pay by phone by calling 1-855-325-8976. You may also pay via the internet at http://www.public.cite-web.com. Only credit cards may be used with these payment options. Visa/MasterCard Only

7. My check was returned. Do I owe any additional fees? Can I use another check for repayment?

The City of Hyattsville will process returned checks and update citation paid amount and send notification to citizen in Citeweb. A $25 returned check fee will be applied.

8. How much time do I have to pay this citation?

When a citizen receives a citation, he/she must respond within (30) calendar days (including weekend) of the date on the citation.

If the citation is not paid in full within (60) days of issuance, the Motor Vehicle Administration (MVA) will be notified to flag the vehicle license plate.

If the citation is not paid in full within (90) days of issuance, the City of Hyattsville Maryland will begin collections efforts.

**Payment processing time should be included within the 30-day period. The day after the issuance (mail) date on the citation counts as day one.

9. Are partial payments accepted?

Partial payments are not accepted.

10. I paid my citation, but I am still receiving notices.

Occasionally, the payment and notice cross in the mail or the payment is applied after a second notice has been generated and/or mailed.

• Citizens should allow for 3 to 5 days for processing to be completed for payments sent by mail. If the date mailed was within 3 to 5 days, advise the citizen to check back in a couple of days to see if received.

Reasons Why Check or Money Order may be delayed in posting:

• The citation and or tag number was not written on the check or money order.
• The remittance stub or copy of the citation was not sent along with their payment.
• Checks are not accepted for citations that have been flagged or sent to collections.

If you believe you have paid a citation please call the customer service desk with proof of payment at 1-855-325-8976. Proof of payment includes:

• Paid by check - Front and back copy of the canceled check.
• Paid by money order - Copy of the payee’s portion of the money order and or record of money order “trace”.
• Paid by credit card telephone or Internet: - The citizen must provide their personal confirmation number given by our system.
• Paid by cash at the previously mentioned location - The citizen must provide a copy of the cash register receipt.

Once proof of payment is received, the payment will be researched. Proof of payment along with an explanation of the problem, should be mailed to: City of Hyattsville Safe Speed Program, P.O. Box 1877 Hyattsville, MD 21203.

11. I believe I overpaid. What do I have to do to receive my refund?

The citizen must fill out the Refund Certification Form and return it to:

City of Hyattsville Safe Speed Program
PO Box 1877
Hyattsville, MD 21203-1877

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Automated Speed Enforcement - Program

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1. What is the City of Hyattsville Safe Speed Automated Speed Enforcement Program?

City of Hyattsville Safe Speed is a program run by the Hyattsville Police Department. The City of Hyattsville Safe Speed program is a safety program focused on changing driver behavior in school zones through a comprehensive effort involving engineering, education and enforcement. The City of Hyattsville Safe Speed program uses automated speed enforcement to enhance the safety of motorists and children in school zones within the incorporated limits of the City of Hyattsville.

2. What are the hours of operation?

Monday through Friday from 6:00 AM to 8:00 PM.

3. What are the guiding principles of the City of Hyattsville Safe Speed Program?

The Hyattsville Police Department program principles are:

• Clearly identify and effectively communicate speed-related safety problems to the public.
• Make Automated Speed Enforcement sites visible to road users through signing and media outlets.
• Deploy Automated Speed Enforcement in school zones where they fulfill a bona-fide need.
• Ensure a fair program by deploying Automated Speed Enforcement only after careful consideration and study.
• Determine the effectiveness of the program through continuous, ongoing evaluations.

4. How does the program work?

Automated speed enforcement systems are deployed at select school zones throughout the City of Hyattsville, Maryland and complement the existing speed enforcement efforts of the Hyattsville Police Department. School zones must be within the incorporated limits of the City of Hyattsville with speed limits of less than 45 MPH.

Automated speed enforcement systems are comprised of a speed measurement device, camera, and a computer. Speed measuring devices identify motorists traveling 12mph or more over the posted speed limit. Cameras capture license plate images of violations and computers record all of the relevant data associated with the violation.

When a speed violation occurs, the automated speed enforcement equipment records:
• The date
• The time
• The speed of the vehicle

A citation that includes images of the violating vehicle is then mailed to the registered owner of the vehicle. Once the violator receives the citation, payment, request for appeal, or written correspondence can be mailed to City of Hyattsville Safe Speed Program, P.O. Box 1877 Hyattsville, MD 21203.

5. How are sites selected?

A variety of factors are used to determine the automated speed enforcement deployment locations, including:

• Location of school zone (e.g., must be on a street/road with a speed limit of less than 45 mph, spreading out sites to achieve maximum effect, etc.)
• Safety Data (e.g. children exposure /risk, congestion, crash history, violation history, etc.)
• Temporary Traffic Control Set-up (e.g., number of lanes, time of day, duration of school, etc.)

6. How does the camera know when a violation has occurred?

A speed measuring device is aimed across the road and determines the speed of the vehicles that pass through it. If the detected speed is higher than the established speed threshold set by the certified operator, a digital image of the vehicle is recorded.

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City Clerk

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1. Should I contact your office to inquire about court related information?

No. Please contact the Prince George's County Clerk of the Court at (301) 699-2766.

2. I am trying to obtain a Marriage License. What should I do?

Please call (301)952-3288 or go to www.co.pg.md.us. Once you are on the home page, click on select a service and scroll down to Marriage License Information. More...

3. I received a traffic ticket in Hyattsville. What should I do?

Please contact the City of Hyattsville Police Department at (301)985-5060 or come to the City building located at: 4310 Gallatin Street Hyattsville, MD 20781 (Second Floor)

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Code Enforcement

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1. When do you cite property owners for failing to shovel their walks?

The code specifies that property owners must clear their sidewalks within 24 hours after the snow stops. However, we also consider the overall conditions throughout the region.

Code Compliance inspectors first visit commercial properties adjacent to mass transit and other areas with heavy pedestrian traffic before turning our attention to residential streets.

We may issue warnings before citing property owners. Repeat offenders are cited. While we recognize that snow removal is a difficult and demanding task, we do expect property owners to comply with the code and keep our sidewalks passable and safe.

2. What type of inspections are performed by Hyattsville's Code Compliance Department?

Hyattsville inspectors are responsible for property maintenance, business license, single-family rental and multi-family rental inspections.

3. Are Hyattsville Code Compliance inspectors building inspectors?

No, building and construction inspections are the responsibility of the Prince George's Building Inspection Division.

4. Does Hyattsville issue any building or construction permits?

Yes, Hyattsville issues constuction permits for driveways, driveway curb cuts and aprons, walls, fences and security doors and grates. Link.

5. Does the City of Hyattsville issue business licenses?

Yes, all businesses located in Hyattsville are required to obtain a City license before opening for business. Download an application here

6. What happens after I submit my business license application?

After submission of your business lecense application and fee, an inspector will visit your business location and conduct an inspection to ensure the location meets the minimum standards of all applicable codes. The inspector will generate a notice of violation listing any and all violations that need to be corrected before a business license can be issued. After a re-inspection of the property confirms that all violations have been corrected, your business license will be sent to you in the mail.

7. Is Hyattsville's business license a one time deal?

No, Hyattsville's business licenses expire on June 30th of each calendar year, and must be renewed. A reminder letter and blank application will be sent to you 90 days before the license expiration date.

8. Are business licenses transferable?

No. If a business should have a change in ownership, the new owner must apply for a City business license.

9. Are apartment complexes required to have a license to operate?

Yes. Applications can be downloaded here.

10. Who licenses apartments in Hyattsville?

The Department of Code Compliance licenses and inspects each apartment complex in the City once every two years to ensure the complex is maintained to the minimum standards of all applicable codes.

11. How do I know if an apartment complex in Hyattsville is properly licensed?

The City's multi-family license should be prominently displayed in the apartment complex leasing office. If not, you may contact the Department of Code Compliance at 301-985-5014, Monday thru Friday 8:30am to 5:00pm to inquire.

12. What should I do if I have a complaint about an apartment complex in Hyattsville?

The Department of Code Compliance investigates all complaints made against apartment complexes pertaining to Housing or Property Maintenance Code violations. If you have a complaint or concern, please contact the Department of Code Compliance at 301-985-5014, Monday thru Friday between 8:30am and 5:00pm or contact our multi-family inspector, Sergio Velasco, via

13. Who do I contact if I have a dispute with my landlord about my rent?

Any dispute concerning your lease should be addressed through the County's Landlord Tenant Court which is located at 4990 Rhode Island Ave, Hyattsville, MD 20781. The Landlord Tenant Court is not a part of the Hyattsville City Government.

14. Are rental homes required to have a license to operate?

Yes, both owner occupied rental homes and single family rental homes are required to have a rental license. Download an application here.

15. How many people can live in a single family rental home?

Five unrelated persons may reside in a single family rental property, provided there is adequate habitable square footage. If the property is rented to one family, all of whom are related, habitable square footage determines the number of allowable occupants.

16. How many people can live in an owner occupied rental home?

The owner of the home may rent to three (3) persons not related to him/her, provided there is adequate square footage.

17. Who do I call for a noise complaint?

Both the Department of Code Compliance and the City's Police Department handle noise complaints. If you need to make a noise complaint during normal business hours, 8:30am thru 5:00pm Monday thru Friday, please contact the Department of Code Compliance at 301-985-5014. At all other times, please contact the Police Department's non-emergency number at 301-985-5060.

18. What should I do if I have a complaint about a rental house in Hyattsville?

The Department of Code Compliance investigates all complaints made against rental homes pertaining to Housing or Property Maintenance Code violations. If you have a complaint or concern, please contact the Department of Code Compliance at 301-985-5014, Monday thru Friday between 8:30am and 5:00pm or contact our single-family rental inspector, Christopher Giunta, via email

19. What should I do if I have a complaint about a business in Hyattsville?

The Department of Code Compliance investigates all complaints made against businesses pertaining to Housing or Property Maintenance Code violations. If you have a complaint or concern, please contact the Department of Code Compliance at 301-985-5014, Monday thru Friday between 8:30am and 5:00pm or contact our business inspector, Joseph Brewer, via email

20. Is covering an unregistered or "junked" vehicle, (as defined by the Hyattsville City Code), with a commercial car cover acceptable?

No. A junked or unregistered vehicle must be either removed from the property, properly registered and in working order, or stored within an entirely enclosed structure.

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Police

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1. Do I dial 911 if I need emergency or non-emergency police assistance?

You can dial 911; however, if you live in the incorporated City of Hyattsville, you can dial 301-985-5050 for an emergency and 301-985-5060 for all other police services.

2. How do I get a copy of a police report?

You can obtain a police report 24 hours a day/365 days a year. You need to have either a Hyattsville City Police case number, an incident number or location of incident. A police report costs $12.00 You can call 301-985-5060 if you have further questions.

3. How do I pay a parking citation?

As of 2014, parking citations may be paid by mail, telephone, or online. Please visit the Parking Tickets page for details.

4. Who do I call for a noise complaint?

Both the Department of Code Enforcement and the City's Police Department handle noise complaints. If you need to make a noise complaint during normal business hours, 8:30am thru 5:00pm Monday thru Friday, please contact the Department of Code Enforcement at 301-985-5014. At all other times, please contact the Police Department's non-emergency number at 301-985-5060.

5. What do I do if I have a complaint about a rental house in Hyattsville?

The Department of Code Enforcement investigates all complaints made against rental homes pertaining to Housing or Property Maintenance Code violations. If you have a complaint or concern, please contact the Department of Code Enforcement at 301-985-5014, Monday thru Friday between 8:30am and 5:00pm or contact our single-family rental inspector, Christopher Giunta, via email

6. Is covering an unregistered or "junked" vehicle, (as defined by the Hyattsville City Code), with a commercial car cover acceptable?

No. A junked or unregistered vehicle must be either removed from the property, properly registered and in working order, or stored within an entirely enclosed structure.

7. Who do I contact if I have a dispute with my landlord about my rent?

Any dispute concerning your lease should be addressed through the County's Landlord Tenant Court which is located at 4990 Rhode Island Ave, Hyattsville, MD 20781. The Landlord Tenant Court is not a part of the Hyattsville City Government.

8. The street light near my home is not working. What should I do?

Report the outage to PEPCO at 1-877-737-2662).

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Public Works

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1. Why did you take my trash can?

The Department of Public Works will NEVER remove your garbage can, unless you clearly label it for disposal: "Trash - Please Take." Should your City-issued Toter go missing, please know that while we did not remove it, we will happily replace it. Call 301/985-5032 and leave a message stating your address and how to best reach you during the day.

2. How do I schedule to have my refrigerator, hot water heater, stove, or other appliance picked up?

Contact the Department of Public Works at 301-985-5032 to schedule your pick up. For more information....

3. My recycling was not picked up on my collection day. What should I do?

If you have questions or concerns about your recycling collection please call the Prince George's County Office of Recycling at 301-952-7630. More...

4. What is the bulk trash phone number for Prince George’s County?

301-952-7600. More...

5. Is yard waste collected year round?

Yes. Yard waste is collected year round and brought to the Prince George’s County Yard Waste Composting Facility. More...

6. The street light near my home is not working. What should I do?

Report the outage to PEPCO at 1-877-737-2662).

More...

7. There is a stop sign down and I’m afraid someone will get hurt. What should I do?

Please call the Hyattsville City Police non-emergency number, 301-985-5060 and report the missing sign. More...

8. There is water coming up from the street who should I call?

Please contact the Washington Suburban Sanitary Commission at 301-402-4002.

More...

9. Who maintains my Street?

The streets in Hyattsville are under the control of either the City of Hyattsville, Prince George’s County or the Maryland State Highway Administration. More...

10. When I lose power who should I contact?

You should contact PEPCO at 1-877-PEPCO-62 (1-877-737-2662). More...

11. My City-issued refuse cart is missing what should I do?

First check and see if your neighbors have your cart. Each cart has a unique serial number. If after checking with your neighbors the refuse cart is not located please report that it has been stolen to the Hyattsville City Police non-emergency number, 301-985-5060. After you have reported it stolen use the Request a refuse Cart Form to request another refuse cart. Request a refuse cart form

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Rec and the Arts

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1. How do I rent a picnic pavilion at Driskell Park?

To rent a picnic pavilion at Driskell Park, please contact the City of Hyattsville Department of Recreation and the Arts at 301-985-5000. For more information on the pavilions, please

click here.

2. How do I volunteer for an event or program?

Volunteers are always welcome to help at City events. To sign up or for more information, please contact the City of Hyattsville Volunteer Services Coordinator Colleen Aistis at 301-985-5057 or caistis@hyattsville.org. More information on the Office of Volunteer Services is available here.

3. When does Hamilton Pool open and how much does it cost?

Hamilton Pool is operated by the Maryland-National Capital Park and Planning Commission. The pool is open daily from 12 noon to 7 p.m. from Memorial Day through Labor Day. Admission prices are: Children $4 (for PG/Montgomery County Residents) and $5 (non-residents); Adults $5 (PG/Montgomery County Residents) and $6 (non-residents). There is a charge for re-entry. Additional pool information is available by calling 301-779-8224 or by visiting the M-NCPPC website.

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Volunteer Services

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1. Who can Volunteer?

The City of Hyattsville encourages the active involvement of Volunteers at appropriate levels, programs & activities.

2. Do you accept Group volunteers?

Absolutely! The Office of Volunteer Services welcomes school, ocmmunity, scout troops, corporate and other interested civic groups to particpate in Voluntary service.

Please coordinate your group Volunteer activity with the Office of Volunteer Services & indicate your group's service needs/interests.

3. Can my child Volunteer?

Volunteers must be 14 years of age. Those Volunteers not meeting this requirement must complete a Parental/Guardian Consent Form; available from the Office of Volunteer Services and Volunteer under the direct supervision & responsibility of the respective Parent/Guardian.

4. Can I complete my Eagle Scout Project with the City of Hyattsville?

Absolutely! The Office of Volunteer Services receives numerous requests each year from Eagle Scout Candidates. It is the responsibility of the Scout to identify a community need and provide a solution in a written proposal format. Your proposal must be reviewed & approved by relevant city staff prior to beginning any work. The Eagle Scout Candidate is additionally responsible to ensure that his project is in accordance with the requirements of the Boy Scouts of America, Trail to Eagle.

5. Do you accept Court Ordered Community Service Volunteers?

No, the Office of Volunteer Services will provide referral services.