Resident Resources

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City of Hyattsville residents experiencing financial hardship from the COVID-19 pandemic may be eligible for up to $5,000 in relief through the Hyattsville Household Emergency Relief Fund. Applications must be received by May 31, 2023.

Visit the Prince Georges County Coronavirus (COVID-19) site for FAQs and guidance on best practices to minimize your risk of being exposed to COVID-19. Vaccinations, booster doses and masking are your best defense against the potentially deadly virus.

COVID-19 Vaccines: Visit the COVID-19 vaccine web page for information on COVID-19 vaccines and links to make appointments. Anyone 12 and older is eligible to receive a free COVID-19 vaccine, regardless of immigration status or insurance coverage. PLEASE NOTE: The City's COVID-19 Vaccine and Testing site will no longer be in operation after May 9, 2023 in response to the federal COVID-19 disaster declaration ending on May 11. After May 11, vaccines and testing will still be available through pharmacies and health-care providers. However if your health care plan does not cover the cost of the vaccine or testing, you may be charged for the service.
 
COVID-19 Testing: The COVID-19 testing site at the First United Methodist Church of Hyattsville, 6201 Belcrest Road, is offering free non-appointment testing for ages 10+ on Mondays & Thursdays from 9 a.m. - 3 p.m., and Saturdays from 9 a.m. - 1 p.m. Visit the City's COVID-19 web page for more information.  PLEASE NOTE: The City's COVID-19 Vaccine and Testing site will no longer be in operation after May 9, 2023 in response to the federal COVID-19 disaster declaration ending on May 11. After May 11, vaccines and testing will still be available through pharmacies and health-care providers. However if your health care plan does not cover the cost of the vaccine or testing, you may be charged for the service.

Free Diaper Distributions: In partnership with the Greater DC Diaper Bank, the City will be serving as a distribution point for free diapers. Sign up for City notices in English or Spanish to receive updates on future distribution dates. Families must provide proof of the child's date of birth at pick-up. This may include but is not limited to a birth certificate, insurance card, passport, immunization record, childcare bill or other document that includes the child's name and date of birth. For questions, call (301) 985-5000.

To locate other local diaper distribution events taking place, visit the Greater DC Diaper Bank's web site. 

Food Distributions: The City of Hyattsville and Capital Area Food Bank are partnering for monthly FREE fresh produce distributions on the third Tuesday of the month, at noon, at the First United Methodist Church, 6201 Belcrest Road. No registration or City residency is required. Produce is distributed to walk-ups and drivers on a first-come, first-served basis.

The City of Hyattsville and Passion & Compassion host fresh produce distributions on the fourth Saturday of each month for individuals and families dealing with food insecurity. Distributions start at noon; locations vary. No registration or City residency is required. Sign up for City notices to receive location details and event confirmation.

Find Food and Other Services: The Prince George's County Food Equity Council has a list of food assistance resources during this crisis, and the County has created a locator map to find the sites closest to you.

Housing Assistance: The State of Maryland Homeowner Assistance Fund will support homeowners with financial hardships experienced after January 21, 2020. Find more information and apply online.

Find resources for resolving Tenant/Landlord disputes.

Foreclosure Assistance: Homeowners facing foreclosure or at risk of defaulting on their mortgage should contact the company where they send their monthly payments to request assistance. Homeowners can also call the Maryland HOPE hotline at 1-877-462-7555 for a referral to a nonprofit housing advocate. Additional information and resources about mortgage relief and foreclosure prevention can be found by visiting the DLLR department’s website.

Find A Job: Employ Prince George's (EPG) is dedicated to helping the unemployed seek new employment opportunities during this crisis.

File for Unemployment: Visit the Maryland Division of Unemployment Insurance's BEACON One-Stop Application to file a claim for many unemployment benefit programs using a single application.

Health Insurance Enrollment: Eligible residents may opt-in to Medicaid or private health coverage plans through the Maryland Health Connection. To enroll go to the Maryland Health Connection or call 1-855-642-8572.

Community Crisis Services, Inc. (CCSI): CCSI provides information and referrals to assist community members in any type of crisis. Using a database of over 6,000 agencies and programs across the state, CCSI directs individuals facing a crisis to information and referrals. Call 211 to obtain information about:

  • Disability Services
  • Employment and Job Training
  • Food Pantries and Soup Kitchens
  • Housing and Homeless Services
  • Legal Aid
  • Mental Health
  • Rental Assistance
  • Senior Services
  • Substance Abuse
  • Utility Assistance

Mental Health Resources: The stress of the pandemic can be overwhelming and seriously affect mental health. 

  • Call or text 988, the Suicide and Crisis Hotline, for 24/7 support
  • The Federal Substance Abuse and Mental Health Administration’s (SAMHSA) Disaster Distress Helpline provides 24/7 crisis counseling and support. Call 1-800-985-5990 or text TalkWithUs to 66746.
  • National Suicide Prevention Lifeline:  800-273-8255
  • Prince George’s County Suicide Prevention Lifeline:  301-864-7130

Domestic Violence Hotline: 301-731-1203. A 24-hour crisis intervention hotline staffed by trained counselors who connect individuals and families in crisis with information, support, and referrals.

Homeless Hotline:  888-731-0999. The first point of contact for shelter placement in Prince George’s County, CCSI staff connect individuals and families to resources to stabilize difficult housing situations and emergency shelter.

Mobile Shower and Outreach Services: The Neighborhood Well meets the immediate needs of persons experiencing homelessness through outreach services and a new mobile shower trailer that will be located at First United Methodist Church of Hyattsville the 2nd and 4th Saturdays of each month. The mobile shower offers individuals access to a safe and welcoming place to bathe and groom. More information is available at The Neighborhood Well's web site.

Utility Assistance: Find resources for covering utility bills at:

WSSC is offering financial assistance to customers facing water shut-offs. Call WSSC’s Customer Service Advisors at 301-206-4001 or visit WSSC's web site.

The Maryland Department of Human Services has established a Low Income Household Water Assistance Program which will offer up to $2,000 in assistance, focusing on households whose water bills are 30 days or more past due. 


Telephone & Internet Assistance: Lifeline is a federal program that provides discounts for limited income consumers on their telephone and internet services.

Eligible households can apply for the Emergency Broadband Benefit Program (EBB). The temporary program will provide discounts off the cost of broadband service and equipment rentals, as well as laptops, desktops or tablet computer purchased from a participating broadband provider. Read more about the program and eligibility.

COVID-19 Funeral Assistance: Under the Coronavirus Response and Relief Supplemental Appropriations Act of 2021 and the American Rescue Plan Act of 2021, FEMA will provide financial assistance for COVID-19 related funeral expenses incurred after January 20, 2020. Learn more about eligibility and apply on the FEMA website.
 
Fact vs. Myth: Rumors can easily circulate during a crisis. The Federal Emergency Management Agency website to help distinguish between rumors and facts in the Coronavirus pandemic.

For Seniors and those with health conditions

Older people and people of all ages with severe underlying health conditions like heart disease, lung disease and diabetes are at higher risk of developing serious COVID-19 illness. Senior citizens are encouraged to get vaccinated to protect themselves.

Transportation to Medical Appointments & Grocery Stores: The City’s free Call-A-Bus curbside pickup service to help seniors and residents with a disability get to medical appointments and grocery stores is available weekdays. Appointments for medical visits can be made from 9 a.m. to noon and for grocery store visits and other appointments from 1 p.m. to 4:30 p.m. To make a reservation or to learn more, please call City staff at (301) 985-5000


Meals on Wheels: Seniors or individuals with a disability and cannot prepare food on their own can reach out to Meals on Wheels of College Park (which also serves Hyattsville). For $5 per day and up to 5 times per week, Meals on Wheels can deliver a hot lunch, dinner, and breakfast for the next morning. Hyattsville residents that meet income requirements may also qualify for free meals. To sign up or for more information, please call Meals on Wheels at (301) 474-1002.

For Students and Parents

Visit the Prince Georges County Public Schools website for more information about school operations for the 2022-2023 school year.