Resident Resources

If you believe you are experiencing symptoms of COVID-19 such as fever, cough, and shortness of breath and would like more information, call the Prince Georges County Coronavirus hotline: (301) 883-6627. Please call 911 for medical emergencies. You can now text 911 in Prince George's County if you are experiencing a medical emergency that makes it difficult to speak over the phone.

A COVID-19 screening clinic is open at the Prince George's County Health Department Clinic in Cheverly. The site is accessible by appointment only; call the Prince George's County Coronavirus hotline for more information: (301) 883-6627.

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Visit the Prince Georges County Coronavirus (COVID-19) site for FAQs and guidance on best practices to minimize your risk.

Health Insurance: If you need access to health insurance, the Maryland Health Connection has opened an emergency enrollment period from March 16, 2020 – June 15, 2020.

Employee Paid Leave: Under the federal Families First Coronavirus Response Act,  certain employers are required to provide employees with paid sick leave or expanded family and medical leave for specified reasons related to COVID-19. Learn more here.

Find A Job: Employ Prince George's (EPG) is dedicated to helping those unemployed during this crisis seek new employment opportunities. Hourly workers who have lost their jobs can also apply for a $200 EPG Cash Card through their Hourly Employee Relief Fund.

File for Unemployment: Visit the Maryland Division of Unemployment Insurance's BEACON One-Stop Application to file a claim for many unemployment benefit programs using a single application.

Find Food and Other Services: 
The Prince George's County Food Equity Council has a list of  food assistance resources during this crisis. To provide a safe environment, many meal distribution sites and food pantries have alternate hours. It's recommended that you call before visiting. You can also use  My PG Services to locate free or reduced cost services like medical care, job training, and more.

Request Assistance
: Residents impacted by COVID-19 and the closures of schools and businesses can look for assistance through Maryland Unites and Hyattsville Helps

Mental Health Resources: The stress of the pandemic can be overwhelming and seriously affect mental health. The Federal Substance Abuse and Mental Health Administration’s (SAMHSA) Disaster Distress Helpline provides 24/7 crisis counseling and support. Call 1-800-985-5990 or text TalkWithUs to 66746.

Fact vs. Myth: Rumors can easily circulate during a crisis. The Federal Emergency Management Agency has a website to help distinguish between rumors and facts in the Coronavirus pandemic.

Extended Tax Deadlines & Economic Impact Payment: Visit the Internal Revenue Service's Coronavirus page for updates on the extended tax filing deadline of July 15, 2020 and the CARES Act Economic Impact Payment. The State of Maryland has also extended income tax filing until July 15, 2020.

Emergency Orders to Support Residents: Maryland's 
Governor has enacted several emergency orders to support Marylanders during this time. This includes items like no fees or co-pays for COVID-19 tests, no price-gouging, protection of jobs for workers who are quarantined, extensions on many licenses and permits, and restriction of foreclosures, evictions, utility shut offs and other measures. Visit the Governor's Coronavirus Response page for a full list of orders and guidance.

For Seniors and those with health conditions

Older people and people of all ages with severe underlying health conditions like heart disease, lung disease and diabetes seem to be at higher risk of developing serious COVID-19 illness. Senior citizens are encouraged to stay home as much as possible.

Prince Georges County COVID-19 Senior Factsheet

Senior Call Check Program: The Maryland State Department of Aging offers a free Senior Call Check Program that residents 65 years of age or older can use as a resource during the COVID-19 pandemic. Seniors can call toll-free 1-866-50-CHECK (1-866-502-0560) to register Monday-Friday 8am-5pm and Saturday 9am-3pm. The Call Check service will provide messages and updates regarding the COVID-19 outbreak.

Special Grocery Store Hours: Many grocery stores are offering special shopping hours for senior citizens and immunocompromised individuals. Please call your local store to learn more.

Meals on Wheels: Seniors or individuals with a disability and cannot prepare food on their own can reach out to Meals on Wheels of College Park (which also serves Hyattsville). For $5 per day and up to 5 times per week, Meals on Wheels can deliver a hot lunch, dinner, and breakfast for the next morning. Hyattsville residents that meet income requirements may also qualify for free meals. To sign up or for more information, please call Meals on Wheels at (301) 474-1002 or call the City of Hyattsville’s Senior Coordinator, Beryl Johnson, at (301) 985-5058.

Hyattsville Aging in Place Grant Opportunity: Hyattsville Aging in Place (HAP) is a local non-profit dedicated to supporting our community’s seniors. Thanks to a generous grant from the Greater Washington Community Foundation, HAP is providing limited financial assistance, transportation for essential appointments, grocery delivery, and friendly phone check-ins for Hyattsville seniors and their families affected by the pandemic. For more information, to request help, or to volunteer with HAP, visit www.hyattsvilleaginginplace.org/covid19, email HAPcares@gmail.com, or call (301) 887-3101.

For Students and Parents


All Maryland state schools are closed for the remainder of the 2019-2020 school year. Distance learning continues during this time; visit the Maryland State Department of Education and Prince Georges County Public Schools for more information.

Continuity of Learning: PG County Public Schools has released a plan for K-12 virtual learning opportunities while schools are closed.  Learn more here. 

Childcare:
If you are essential personnel working in response to the COVID-19 pandemic and require child care, you can find services through a free referral hotline: 1-877-261-0060. Visit Maryland’s Division of Early Childhood for more information.  

Free Meals: Students in need of meals can pick up 2 meals  at County schools on Mondays and 3 meals on Wednesdays between 10 a.m. and 1 p.m. Parents can also pick up meals for their child with their student ID or report card. Nicholas Orem Middle is the nearest distribution site in Hyattsville. For a full list of sites and for more information, click here

Internet resources: If your family is in need of internet to complete online schoolwork, many major internet providers are offering free or discounted services during the COVID-19 pandemic.

  • FCC agreement: states that providers will waive late fees, not cutoff service for lack of payment, and open hot spots
  • Comcast COVID-19 response: offers free WiFi for two months to low-income families and all Xfinity hot spots are free to the public during this time
  • Spectrum: offers free internet services for low-income households with students in grades K-12 during this time
  • AT&T COVID-19 response: offers open hot spots, unlimited data to existing customers, and $10 a month plans to low-income families
  • Verizon COVID-19 response: following FCC agreement
  • Sprint COVID-19 response: follows FCC agreement, provides unlimited data to existing customers, and allows all devices to enable hot spot for 60 days at no extra charge
  • T-Mobile COVID-19 response: follows FCC agreement, and offering unlimited data to existing customers

Resources from PG County Memorial Library SystemWhile libraries remain closed, the PGCMLS is offering a daily schedule of virtual activities for learners of all ages. 

Staying Active and Healthy: While children can contract COVID-19, many experience milder symptoms than adults. This makes them particularly dangerous, as they can spread the disease to more vulnerable populations without knowing. Children with underlying health conditions and respiratory issues can also become critically ill.

Please keep children home as much as possible, encourage regular hand washing, and maintain safe social distancing from others (6 feet apart) when out in public.

As the virus can live for many hours on surfaces like plastic and metal, all City playgrounds have been closed until further notice. While outdoor activity is still permissible under the Governor's Stay-At-Home order, please visit open park space and use social distancing practices. City parks are open from dawn until dusk.

Social Distancing dos and donts